Printer Support

OUR SERVICES

Printer Support

We are proud of our outstanding reputation for technical competence and excellent customer service and invite you to find out first-hand how our knowledgeable representatives and certified technicians can help transform your business.
Our Managed Print programs will control and reduce your Total Cost of Printing by up to 40%.
Rather than focusing on particular products or vendors, our mission is to provide the best devices, solutions, and services to meet your workflow demands and budgetary constraints. This business philosophy is designed to put our customers first.
Here are just a few reasons why it makes sense for Printer Support to be your trusted business technology partner:
Single source for Sales, Service, Support, and Supplies
Independent, third-party service company — we support the widest range of manufacturers from laser printers, MFPs, copiers, label printers, check scanners, receipt printers, passbook printers, matrix printers, and wide format plotters.
Outstanding Customer Service — Total Satisfaction Guaranteed
40 years of technical experience and expertise
High quality, ISO Certified laser printer toners — reducing print costs by up to 40%
Print Management programs — reducing print costs by up to 40%
Variety of hardware options to meet your needs

A-one Tech Core Competencies Include

Printer, Copier, Fax, & Scanner Repair by Trained, Certified Technicians
Expert Laser Printer Repair
Flexible Service Level Agreements
Service Repair History Reporting
Inventory Management Services
Managed Print Services
Rental & Leasing Programs
Installation & Training Services

Your Experience with us

A-one Tech service philosophy includes account management to ensure effective, timely problem resolution, the assignment of a primary technician, continuing technical training and certifications for all of our technicians, preventive maintenance, loaner equipment, service history reporting, and more.
Our dedicated account managers are also experts in analyzing your printing requirements and offering assistance in selecting the best printer or scanner for your unique work environment, needs, and budget.
Partnering with PSC can be a boon to your business in a variety of ways. We can help your business do the following:
Reduce your total cost of printing
Take control of your printing environment
Identify under/over utilized printers, copiers, faxes, and scanners by right-sizing your fleet
Proactively manage your printing costs
Develop a cost-effective technology refresh plan
Increase user productivity through the added printer and copier functionalities
Reduce your consumables ordering costs
Printers Copiers: PSC offers a wide variety of printers and copiers featuring the latest technology to meet all of your document needs. We enable you to maximize both productivity and efficiency in your office while allowing you to stay within your budget. PSC partners with the most respected brands to provide the highest quality office technology solutions available—including Xerox, whose ConnectKey Technology turns multifunction printers into the center of a complete productivity ecosystem right out of the box.
Managed Print Services: If you’re like most companies, you have neither the time nor the staff to proactively manage your print environment, a largely un-audited and uncontrolled expense for most businesses. Generally, corporations spend upwards of 3% of revenue on their total cost of printing, including everything from consumables and supplies, to maintenance and repairs. Managed Print Services (MPS) boosts productivity, optimizes your fleet, improves document security, and reduces your overall printing costs. Our MPS solution manages every aspect of your print infrastructure, enabling you to maximize the useful life of your print fleet and to gain control of your printing costs and environment.
Consumable: PSC proudly offers an array of consumables for all of your office needs. As your single source for office consumables, PSC provides both original equipment manufacturer (OEM) and compatible parts for all models of printers, including laser, MICR, matrix, line, passbook, color, and label printers, as well as scanner supplies.
Toners  Monochrome, Color, MICR
Developer
Drums
Maintenance Kits
Solid Ink Sticks
Ribbons
Ribbon Shields
Printheads
Services & Support For years has been a proud and valuable partner to businesses across the fields, delivering unrivaled service and satisfaction to a variety of industries that serve our community. Our team of expert account managers and certified technicians deliver unparalleled, timely, cost-efficient customer service to local Boston-area customers and clients nationwide. Click here for a full list of our nationwide service locations.
To best serve our customers, PSC provides the following services:
Maintenance Agreements
Preventive Maintenance
On-site Service
Depot Service
Printer Refurbishment
New and Refurbished Printer Sales
Consumables Sales
Consumables Installation
Consumables Inventory Management
Managed Print Services
Service History Reporting
Consumables Purchase History Reporting
Printer Inventory Reporting
Departmental / Cost Center Reporting
PSC also provides practical application analysis of printer and document scanner applications to help you select the best printer, scanner, or copier for your budget and needs. Our core competencies include:
Monochrome and Color Laser Printers
Copiers
Multifunction Printers
Solid Ink Color Printers
MICR Printers
Wide Format Printers (plotters)
Monochrome and Color Label Printers
Impact Printers Desktop and Line Printers
Passbook Printers
Receipt and Transaction Printers
Check and Document Scanners
We invite you to discover how our decades of experience and a flexible range of services can provide the perfect solution for your businessâ needs, budget, and success.  comprehensive service packages are outlined below. Contact us if you need additional information to help you make the best service choice to match your company’s needs.